Deskzilla – what do you think?

So at last the new version of bugs.kde.org rolled in, and for the occasion I started looking around for frontends to this thing. I stumbled upon Deskzilla, which is proprietary, but they give away free open source licenses (I applied for one today) and have been mostly linux friendly so far in my opinion.

Here’s a screenshot of the layout I eventually ended up after playing with it for a few hours today:

It’s really comfy to be able to cache the bug reports and efficiently do jobs as confirming, marking duplicate bugs and commenting on things without having to deal with browser tabs and pages waiting for reload.

So, how’s the community’s view upon this piece of software? Do people look the other way because this is proprietary, or am I just slow to discover deskzilla? Are there already FOSS apps that do this? (and don’t try to say kbugbuster, it’s completely broken)

12 Responses to “Deskzilla – what do you think?”

  1. Alex Says:

    I’ve never tried Deskzilla, but from that screenshot it appears to be based on Eclipse and the Mylyn plugin. Mylyn has excellent front-end support for various flavors of bug repos, and it and Eclipse are free.

  2. Matt Rogers Says:

    Would you be interested in improving KBugBuster as well? It’s the KDE equivalent of Deskzilla and could use some love.

  3. Harald Says:

    @Matt: My hands are really full with Ark at the moment, sorry.

  4. Alex Says:

    Here’s a list with other front-ends: https://wiki.mozilla.org/Bugzilla:Addons#End-User_Utilities

  5. Ian Monroe Says:

    I think bug trackers should have a nice enough web interface that they don’t need a desktop application. But oh well.

  6. mario Says:

    i also found deskzilla a few months ago and its very cool, i dont use it but bugzilla in a similar fashion would be awesome! i think it would save the whole kde a bit of time. in the bugsquad i also spend too much time looking at the spinning k and pressing submit🙂

  7. Gustavo Noronha Says:

    hmm, you say they give away free open source licenses? Or you mean free as in beer licenses? If they are giving away FOSS licenses, you can redistribute it and make it free software =P.

  8. Re: deskzilla, they gave us a site license « Harald’s hacks Says:

    […] Harald’s hacks Cries of help from yet another KDE coder (metellius@freenode) « Deskzilla – what do you think? […]

  9. Ian Monroe Says:

    Re: Gustavo

    Yea this is a confusing thing when projects like Fisheye or Deskzilla give away free-as-in-beer licenses to developers of free-as-in-freedom software.🙂

  10. Oded Says:

    I’m using Deskzilla in my company for a while – its a really great tool for QA people and other people that live in Bugzilla due to its internal database and offline processing – you can work on bug reports so much faster when you don’t need to wait for the Bugzilla server to respond.
    But Deskzilla is less ideal for people that only occasionally report and comment on bugs, or are not very familiar with Bugzilla – the main problem is that Deskzilla doesn’t enforce the workflows that the Bugzilla web interface does – you can actually change any field in a bug report to any value whatsoever. Deskzilla also does not support flags, which we wanted to use but gave up on because of Deskzilla.

  11. ShortMemory Says:

    You learned nothing with the BitKeeper incident! Nothing!

    Be dependent of whims of the people that develop it.

    It’s about software freedom not about cost!

    Lame!

  12. Harald Says:

    @ShortMemory: Oh shut up, now you’re just trolling. I can buy the argument that it’s better to have a free opensource alternative, but dragging the bitkeeper incident into this is higly unjustified. Bitkeeper was about using a proprietary software for a central part of the linux kernel; in this case it’s nothing more than using deskzilla as a desktop client for some tasks that otherwise would be cumbersome to do with the webinterface. I’m in no way dependant on deskzilla by using it here.

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